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Shakes Y

1 reviews | Active since Jun 2018

31 May 2024, 11:53

MTN Your service is Bad.. Everywhere You Go"

I was called in Jan 2024 to tell me I am due for an upgrade. I explained that I require mostly minutes because I work from home and have Wi-fi. I was given a contract with 100 free minutes and data. From May this month I have only received data. I called MTN and explained, even told the lady that April I still received my minutes, she checked and confirmed and assured me my minutes will be loaded within 48 hours but I am still waiting a week later. I tried calling today 31 May 2024 on 135, on hold for 20mins and the consultant cuts the call...wow, but my debit I guarantee will go off as scheduled to pay people that can't do their jobs. I have been a customer of MTN for 14 years, never defaulted and this is how we receive treatment..If only I can swear them. I am going to hold by debit order. Let's see how fast they call for collection... Really disgusted with these idiots.

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