MTN your customer service is sooo unreliable!
<p>Two weeks ago I called MTN to send me itemised billing. They advised they will charge me for this service and I agreed, they sent me a text message to advise the document was emailed to me but I have not received anything. Once again MTN's customer service cannot carry out a very simple task but I can bet you they have charged me for it! I called again and once again nothing received. Now when you call 808 there is no answer.</p>
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We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly, reference number: ***.
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Siphumezo
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Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***