RS
Roger S

1 reviews | Active since Jul 2014

14 Sept 2015, 09:34

MTN - Your apology is accepted, CellC here I come.

I received the below feedback on my last post, followed the instruction and have once again been ignored. I find it unacceptable that the only means of getting a response from MTN is on this platform...<br> <br> \Hello Roger65

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Sept 2015, 11:59
Official
Hello Roger65,

Thank you for your post.

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Please be advised that if you do not wish to use the link we supp**** to log a coverage complaint, alternatively you can call our coverage help desk on: *** (free from an MTN number).

Regards
Rajesh
REQ:***