AM
Asanda M

1 reviews | Active since Jul 2023

03 Dec 2024, 09:22

MTN, Your Affiliation with Supersonic Is a **** – Fix This Now!

I am absolutely outraged by MTN’s behavior and complete lack of accountability. Your affiliation with Supersonic is nothing but a sham, and I feel conned into trusting this subpar service simply because it’s powered by MTN.

Supersonics’ Lies and MTN’s Indifference Supersonic promised to handle the cancellation of my MTN Wi-Fi contract, yet I was left paying for both services. Whenever I reach out to MTN for help, your agents shamelessly tell me you can’t help with anything Supersonic-related. How is this acceptable when Supersonic is supposed to be powered by you? Your affiliation was the only reason I signed up, and now I’m stuck with this nightmare!

Unresolved MTN Billing Issue I returned my router and canceled my contract on 26 October 2024, but I am still being billed! Despite multiple complaints, nothing has been done to fix this. MTN has no problem taking my money for a service I no longer use, but when it comes to resolving the issue, your silence is deafening.

MTN, This Is Theft As a customer of over two years, I am disgusted by how you’ve handled this. You have shown zero accountability, and your inaction is appalling.

What I Demand Immediate resolution of my billing issue and confirmation that my account is canceled. Full refunds for all charges made since 26 October 2024. A proper explanation of why MTN refuses to take responsibility for issues related to Supersonic, a brand under your umbrella. MTN, your association with Supersonic is an embarrassment, and this experience has severely tarnished your reputation.

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