MTN - You upgraded my contract,then couriered me a dead phone, then cancelled my upgrade after 2 months !!!!

Please forward this to Retentions Dept and let them call me . . . I want my new upgrade cellphone back (was received "dead "from the courier) and new cellphone was send back to Retentions Warehouse on 28 May 2020…. RMA*** - Retensions Dept ***. -