MTN, you owe me.

I am INCREDIBLY ****ed off with MTN.

1. Without any form of notification or reasoning, they suspend a contract cellphone which I pay for every single month WITHOUT FAIL.

2. I HAD TO REACH OUT TO THEM for an explanation as to why this has happened.

3. Not only does it take a significant amount of time for the customer care to get back to me but when they do, they're less than useless.

4. They tell me the R280pm contract is "in arrears of R332", which obviously doesn't make any sense as I usually pay R300pm so I should be somewhere in a credit.

5. After I ask for a full statement, they ignore my email and a few days later they unblock the phone, knowing full well they ****ed up.

No apology, no reason, no call, NOTHING.

MTN, you owe me a credit for the weeks the cellphone was cut AND an apology.