RP
Rod P

1 reviews | Active since Jan 2021

09 Sept 2021, 23:07

MTN YOU HAVE LOST THE PLOT!!!! YOU DONT GIVE A DAMN ABOUT YOUR CLIENTS!!!!! IT MUST BE NICE TO TAKE PEOPLES MONEY BUT WHEN THEY REQUIRE HELP, YOU INSTALL ONLY ONE DEPARTMENT WHO YOU CANNOT GET THROUGH TO!!!!!????? THIS IS SIMPLE PRODUCTION OR THROUGHPUT A

DUE TO THE CURRENT ECONOMIC CONDITIONS IN THE COUNTY, I NEED TO RESTRUCTURE MY FINANCES!!!!! I HAVE TRIED TO CONTACT MTN!!! I HAVE GONE TO THEIR STORES!!! EVERYONE AT MTN TELLS YOU TO GO AND CALL 135 !!! THEY CANNOT HELP!!!! WHEN YOU TRY TO CALL MTN, 135, GOOD LUCK!!!! YOU NEED TO HAVE THE PATIENCE OF JOB!!!!!!! WHEN YOU EVENTUALLY GET THROUGH, YOU HAVE TO GO THROUGH A SECURITY CHECK, OVER AND OVER AND OVER AGAIN!!! TO THE POINT WHERE I COULD MEMORISE WHAT THEY SAID OR ASKED ME!!!! WHEN EVENTUALLY YOU GET THROUGH, THEY TELL YOU YOU NEED TO HOLD WHILST THEY PUT YOUR THROUGH TO A DEPARTMENT THAT WILL WORK OUT WHAT THE CANCELLATION FEES ARE!!!!! GUESS WHAT>????? I HAVE HELD ON FOR 20 MINUTES, 30 MINUTES, 40 MINUTES ON VARIOUS OCASIONS !!!!!!! NOBODY ANSWERS THE DAMN PHONES!!! I HAVE BEEN A LOYAL CLIENT OF MTN FOR 20 YEARS WITH 5 CONTRACTS!!!!!!.....

I HAVE NEVER LOOKED FOR ANOTHER SERVICE PROVIDER!!!! NO WHEN I NEED INFORMATION FOR OVER A MONTH, YOU DONT GIVE A DAMN ABOUT YOUR CLIENTS!!!! YOU ARE HAPPY TO TAKE THEIR MONEY BUT PROVIDE ZERO SERVICE!!!!!!!!!

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