MTN YOU HAVE FAILED ME!!
<p>This story starts 6 weeks ago.</p> <p>I have a data contract that expired today and for 6 weeks and 35 minutes of unanswered calls by MTN Retentions I have yet to move this to a pre-paid contract.</p> <p>MTN YOU HAVE FAILED ME!!</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***9
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***9
Best regards,
Dear Siphumezo
Thank for your quick response.
You have tended to my problem and it has been resolved.
Dear Siphumezo
Thank for your quick response.
You have tended to my problem and it has been resolved.
Dear Siphumezo
Thank for your quick response.
You have tended to my problem and it has been resolved.
Dear Siphumezo
Thank for your quick response.
You have tended to my problem and it has been resolved.