CP
Chris P
1 reviews | Active since Mar 2009
02 Jul 2020, 13:47
MTN You CAN do better.
MTN suspends my account "just because". So I try to phone them to correct the mistake and their call center tells me that I cannot speak to a consultant as my services are suspended. So I try the ***** line with no success. I tried from a prepaid and the best they can do after 7 tries and fails is to send an email. I will now officially cancel my MTN contract as they have no safety built in for their incompetence. On the line now for 15 minutes from a borrowed phone as I am scared my number has been hacked.
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Replies (2)
MTN South Africa's replyOfficial
02 Jul 2020, 23:41Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
The line was suspended due to the credit limit reached of R229.18.
The system reflect the credit limit was increased to R1129.74
The line has been activated.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
The line was suspended due to the credit limit reached of R229.18.
The system reflect the credit limit was increased to R1129.74
The line has been activated.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply02 Jul 2020, 23:41
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
The line was suspended due to the credit limit reached of R229.18.
The system reflect the credit limit was increased to R1129.74
The line has been activated.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
The line was suspended due to the credit limit reached of R229.18.
The system reflect the credit limit was increased to R1129.74
The line has been activated.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
CP
Chris P's updateReviewer Update
03 Jul 2020, 06:59There IS no credit limit app**** by me! This is NOT MY DOING. This just proves your incompetence. REMOVE THIS LIMIT AS YOUR STUPID APP DOES NOT ALLOW ME TO!!!
CP
Chris P's update03 Jul 2020, 06:59
Reviewer Update
There IS no credit limit app**** by me! This is NOT MY DOING. This just proves your incompetence. REMOVE THIS LIMIT AS YOUR STUPID APP DOES NOT ALLOW ME TO!!!