1 reviews | Active since May 2017
MTN YOU ARE USELESS
<p>SO YOU GUYS DECIDED TO STOP MY FIANCE'S DEBIT ORDER OBVIOUSLY HE DIDN'T NOTICE THAT YOU GUYS WEREN'T TAKING MONTHLY PREMIUMS FROM HIM. BUT WHEN WE WANTED TO RECTIFY THE PROBLEM WE WERE TOLD YOU WILL BE CONTACTED WITHIN 24 HOURS. NOTHING AND THEN WE MADE A SECOND ATTEMPT TO GET THIS RESOLVED SAME STORY HE GAVE THEM MY NUMBER AS HIS SIM HAS BEEN BLOCKED. MTN HOW DO YOU WANT TO CALL HIM IF HIS PHONE HAS BEEN BLOCKED??? TODAY WE MADE A THIRD ATTEMPT AND EXACTLY THE SAME !!!! SO I WILL GIVE YOU UNTILL END OF BUSINEES TODAY TO GET IN CONTACT WITH US !!!!!</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without the Cellphone number in question or the MTN Account number we are unable to access the account profile in question and as a result we are unable to investigate this matter. Please request the Account holder to provide us with these details by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without the Cellphone number in question or the MTN Account number we are unable to access the account profile in question and as a result we are unable to investigate this matter. Please request the Account holder to provide us with these details by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,