1 reviews | Active since Mar 2015
My wife upgraded her contract about 3 months ago. I have been phoning customer services (808) a few for a few weeks. I am literally on the line for more than an hour and have to put down, every single night. MTN needs to employ more staff for customer services as this is disgusting to wait that long at a time. Flipping poor of the poorest customer support.<br> <br> In short my wife's new contract should have data included but for the past 3 billing statements not any data was given to her so this is breach of contract and if I she does not get all her data for the previous months withing a week then we will definitely be cancelling this contract as this is sh......so get your sh....t together MTN as you are falling behind 8ta already. Also very poor network service in a built up area in Cape Town
Best regards,
Best regards,
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