aS
alistair S
1 reviews | Active since Dec 2013
13 Jul 2015, 11:20
MTN YOU ARE USELESS!
We asked for the phone number to be changed to pay as you go when the contract came up for renewal.<br> It took MTN 4 MONTHS! to change this.<br> Now they wont credit us the monies they wrongfully billed.<br> <br> We've been to the Cradlestone branch on numerous occasions to try and sort this out.<br> We're emailed, we've phoned. YET NOTHING GETS DONE!
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MTN South Africa's replyOfficial
01 Aug 2015, 12:57Hello alistair strang,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Unfortunately you have not provided the number you want to have cancelled, in order to be assisted further please contact our customer service help desk on 808.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Unfortunately you have not provided the number you want to have cancelled, in order to be assisted further please contact our customer service help desk on 808.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply01 Aug 2015, 12:57
Official
Hello alistair strang,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Unfortunately you have not provided the number you want to have cancelled, in order to be assisted further please contact our customer service help desk on 808.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Unfortunately you have not provided the number you want to have cancelled, in order to be assisted further please contact our customer service help desk on 808.
Thank you
Wenzile Masina
REQ:***
Best regards,