1 reviews | Active since Apr 2015
MTN, you are the worst
I use to have my account by Autopage as their service is better then MTN. Now MTN takes over the subscriber base, which I did not ask for but I am stuck with all the problems from them as they are the worst to do business with. Unfortunately I do have other accounts with MTN. Now why can't you link these accounts with my account moved from Autopage ? The mails you send about subscribing contract service (MTN Active), does not work and I can not register as I do have already account and yes I do but you are unable to link it with Autopage account. And I need to create a new email address as I can not use the same. The branch gave up on me as they do not know. Wonder if MTN can do anything first time right, never seen it in anyway. You bought the subscriber base without my consent, please fix your mess to have the same access to all as I had at Autopage
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line and the confirmation that the request has been resolved. In future any problems with MTN active you are welcome to call then 1761 from the device to assist you on line.
On the Autopage account the recurring 500MB has been loaded, allow +-2-24 hours SMS will be send to you to activate the service on the device.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line and the confirmation that the request has been resolved. In future any problems with MTN active you are welcome to call then 1761 from the device to assist you on line.
On the Autopage account the recurring 500MB has been loaded, allow +-2-24 hours SMS will be send to you to activate the service on the device.
Kind Regards,
Alice van der Merwe
***
