KC
Keegan C

1 reviews | Active since May 2015

01 May 2015, 14:20

MTN YOU ARE *****ING!!!

I have just been billed R1900 by MTN! I have an entry level contract (200 or something) but have an above that usage limit app****. I am on Wifi the entire day between home and office - there is no way in hell i spent over R1300 on data!!!!! IMPOSSIBLE!!!! i have heard there have been billing issues with MTN recently and think i am one of the victims! ALSO - it is the 1st of MAY and i have received a message saying my internet bundle is FINISHED! again IMPOSSIBLE! I am beyond F*#ked Off and I am a very busy individual starting a new business! If this continues and is not resolved fast - and i mean f*#king fast MTN you can kiss my companies sales reps, managers etc cellphone contracts being taken out with you! I am not someone you want to **** off! so best you solve this issue asap! <br> <br> Again...<br> <br> Past two months my cell bill has gone through the roof! It is impossible for me to run out of data on the first day of the month!!!!!! <br> I work on wifi constantly......<br> <br> ALSO TRIED TO GET HOLD OF YOU AND GET CUT OFF!!! PATHETIC PATHETIC USELESS!!! <br> <br> YOU ARE *****ING MY MONEY! <br> <br> I WANT TO BE REFUNDED AND THIS WHOLE ISSUE RESOLVED IMMEDIATELY! <br> <br> DONT PUSH ME!

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Replies (1)
MTN South Africa
MTN South Africa's reply16 May 2015, 15:18
Official
Hello keegzcook,

Thank for posting.

Please accept our apologies for the delayed response and for any inconvenience this may have caused.

Our records indicate that this matter has been resolved per REQ:***.

Regards,
Nomonde.
REQ:***

Best regards,