1 reviews | Active since Jan 2021
MTN YOU ARE NOT DOING THE RIGHT THING
MTN market its online monthly products to its pay-as-you-go users even though these users have very little money to pay and barely sc**** together enough money for their calls. They advertise it to pay-as-you-go users as 1 month for FREE and many will take the FREE opportunity not knowing that they need to read the small print and that after the 1-month FREE period, they will be charged and it is up to you to cancel. MTN should not be allowed to automatically charge the user that is oblivious that after the FREE month, they will now be charged a monthly fee. In addition MTN you have access to the user data and if they spend less than R200 a month do not try and sell them your products as that R200 is to make contact with families and friends. My fellow citizen who spends approximately R120 per month on airtime to speak to her family was shocked when she got her airtime loaded onto her phone and MTN immediately took R 30 for Africaglam. Please MTN it is not fair to the less privileged to do this type of thing. I can be contacted and would happily share the example. You give 1 month for FREE then you TAKE whatever you can in the interest of profit.
