1 reviews | Active since Jun 2016
MTN You Are A Shameless ***** *****ing From The Poor To Get Fat
<p>Shame on you MTN for *****ing my data time and time again. On top of that, when I do have data, you send me false messages saying my data is depleted. STOP harrassing me with your messages and false promos. I have high blood pressure because of you. I am mving to Cell C!!!</p> <p>Your call centre staff are rude and useless.</p> <p>When I am connected to my company's wifi, and I download, you still ***** my data. SHAME ON YOU MTN. A good example of Corporate greed. Disgusting.</p>
Good day Eva,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your data bundles are used on Internet connections. Please note that besides Internet browsing and downloading, your device can also generate charges via background activity of applications and automatic running of data applications. We advise that you close off all applications that you are not using.
Please note that with regards to Wi-Fi, you need to check with the provider of the Wi-Fi if it allows browsing as well as downloading. You will incur charges if either is not permitted. Also enquire the duration that allows you to stay connected to the Wi-Fi. Please ensure that the mobile data is switched off on your device when using the Wi-Fi, as your device will connect via mobile data if the Wi-Fi disconnects and you will be charged.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Eva,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your data bundles are used on Internet connections. Please note that besides Internet browsing and downloading, your device can also generate charges via background activity of applications and automatic running of data applications. We advise that you close off all applications that you are not using.
Please note that with regards to Wi-Fi, you need to check with the provider of the Wi-Fi if it allows browsing as well as downloading. You will incur charges if either is not permitted. Also enquire the duration that allows you to stay connected to the Wi-Fi. Please ensure that the mobile data is switched off on your device when using the Wi-Fi, as your device will connect via mobile data if the Wi-Fi disconnects and you will be charged.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********