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Siobhan S

1 reviews | Active since Jan 2018

30 Jan 2018, 12:42

Mtn Yelo data misleading

Yellodata sold me a R50 data package over the phone ,i have subsequently had my account debited for various amounts up to R550 on a monthly basis ! Its against the consumers intrests to sell products falsely and to mislead them as to the potentially exponential costs !!!!

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Replies (1)
MTN South Africa
MTN South Africa's reply31 Jan 2018, 23:58
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Kindly be advised that the Yellow data service is not linked or billed to any MTN account.

Please contact the Yellow data group for assistance and feedback to the complaint.

YELLO DATAContact Details

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Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,