1 reviews | Active since Dec 2018
MTN Yelo
I was called by a sales division in MTN promoting Huawei phones on contract at a very competitive price. After agreeing to the contract they told me that I’m automatically subscribed to Mag Zone and Safeguard. There was an extra charge. I didn’t want the service but I was told it’s compulsory an. I could cancel this after the first month. The phone never arrived, but the debit orders for the supplementary products were deducted. After follow ups, I was informed that the contract was never initiated due to a finance complication. The supplementary products I was forced to take is still a problem to stop and I’m now having a battle to stop and not pay for services and devices I never received. All services done over telemarketing is always a mess to sort out. I wouldn’t recommend these Y’elo marketing calls.
We do apologized for any inconvenienced caused to you.
We do not pick up with the ID number that you have a contract with MTN .
MTN is not billing you.
Kindly be advised that the Yello data bundles service is an independent company that sells data their own bundles. Note that this service is not charged to the MTN account or added on the debit order.
The deal you referring to is with YELLO DATA, please contact them on *** or via email ***.
For more information you can visit the Website https://www.yellodata.co.za/faqs
Kind Regards,
Alice van der Merwe
MTN
Best regards,
We do apologized for any inconvenienced caused to you.
We do not pick up with the ID number that you have a contract with MTN .
MTN is not billing you.
Kindly be advised that the Yello data bundles service is an independent company that sells data their own bundles. Note that this service is not charged to the MTN account or added on the debit order.
The deal you referring to is with YELLO DATA, please contact them on *** or via email ***.
For more information you can visit the Website https://www.yellodata.co.za/faqs
Kind Regards,
Alice van der Merwe
MTN
Best regards,
