SN
Sachin N
1 reviews | Active since Feb 2019
12 Feb 2019, 10:25
MTN Yello Mobile: Just plain rude
Sandile called me @10h20 on 12 Feb 2019 and just dropped the phone when I said I wasn't interested. I spoke with good etiquette. She sounded tired and lethargic. I wouldn't have considered buying anything from her even if i was interested.
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MTN South Africa's replyOfficial
13 Feb 2019, 09:26Good day
Thank you for your post.
Please accept my apologies for any inconvenience caused on behalf of MTN.
We would like advice that this matter has been escalated to the management team to investigate and provide feedback.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
Please accept my apologies for any inconvenience caused on behalf of MTN.
We would like advice that this matter has been escalated to the management team to investigate and provide feedback.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
MTN South Africa's reply13 Feb 2019, 09:26
Official
Good day
Thank you for your post.
Please accept my apologies for any inconvenience caused on behalf of MTN.
We would like advice that this matter has been escalated to the management team to investigate and provide feedback.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
Please accept my apologies for any inconvenience caused on behalf of MTN.
We would like advice that this matter has been escalated to the management team to investigate and provide feedback.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team