1 reviews | Active since Oct 2016

26 Oct 2016, 10:23

MTN YELLO DATA IS A ****

<p>About 2 months ago, a consultant from Mtn yello data called me, told me i am spending a lot of money on data every month and they have a more affordable deal for me on data, for just a fix fee of 99pm i can get 1gig of data at a cheaper rate than that of the public! Wow, i thought, mind you, i am currently on a capped top up contract already so when my data does run out i purchase data using myphone but this deal seemed legit. 1st month everything went well when my data finished i was cut off and told to go back to normal settings, fastforward to 3 months later when they failed to cap my internet and debit R491.83 on my account?! You guys are a bunch of ****** and i cant wait to end my contract and move to telkom. I will reverse this amount or i will go to the ombud! Our agreement from the call recording was *****ulant as you never stuck to your end of the bargain</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Oct 2016, 13:06
Official

Thank you for your post.

We apologize for any inconvenience incurred.

Kindly be advised that MTN Yello data sold by outside company. Please email them on *** or contact ***for assistance to resolve your complaint.

The billing for R491.83 not reflect on your current account A*** you have with MTN.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,