MTN wrongly listed my name

I had a cellphone contract with MTN which lapsed many months ago. Probably over a year ago. When the contract lapsed, I noticed the following months that MTN continued to deduct money from my account. I therefore decided to formalize my intention and termination by visiting MTN Mall of Africa to effect my termination notice. MTN continued to charge me three months after the contract was terminated.

I therefore called in and informed them of the error. Once they acknowledged I put in a notice to stop the debit order. THe next month MTN collection department called me, once clarity was provided that the contract was long terminated, they apologized and promised to resolve within their internal departments.

I must say, for the next months to date, I received no deduction from my account. Accordingly I thought my relationship with MTN had duly ended.

To my surprise, today, whilst making an application for finance, I am told that MTN has listed me for owing them R300. My monthly contract charges with MTN were over R490. I called in the call center under reference ( ********** 13) and was told their legal department does not have an email where I can send my query.

I am therefore writing this review hoping that MTN will finally resolve their mistake and remove a listing of R300 wrongly put against my name.