MTN Wowza Wednesday Promotion ****

<p>MTN introduced the Wowza Wednesday Promotion on 21 December 2016, offering customers who signed for the relevant new contracts on that day 50GB of data and 10,000 MTN-to-MTN minutes per month for 24 months. We were advised and confirmed by the sale rep at MTN Brooklyn branch of this Wowza Wednesday Promotion. As a result, we signed 2 new contracts which the sale rep repeatedly confirmed that we would entitl to 50GB of data and 10,000 MTN-to-MTN minutes per month for 24 months, in addition to normal data and minutes which we should get according to the packages. One of our numers was even ported to MTN as a result of these new contracts. </p> <p> </p> <p>However, to date, we have only received 500MB data and 200 minutes for this month. We therefore went to the Brooklyn branch and queried. We were told that we were indeed the third person who are not receiving the correct credit. The sale rep confirmed that the system reflects details of our packages correctly but, there was something with MTN's network and they will correct it soon. Of course, it was not fixed and we visited the branch again. This time we were told that the Head Office requests that we submitted a proof that the contracts were signed on 21 December 2016! We were told that our contracts were not sent to the Head Office!!!??? We found it extremely difficult to believe, as our number was ported from Vodacom to MTN and received some data and minutes (although which are significantly less than what we paid for and are entitled to!!! Today, we visited the branch again and were merely told that they will contact us to give us feedback. </p> <p> </p> <p>If this is not a **** then what???!!!</p>