1 reviews | Active since Jun 2014
MTN WOW Bonus a *******
I currently switched from contract to prepaid. I loaded airtime several times to my phone and used it for short calls but the airtime gets finished quickly overnight. I called 173 and told them that I want to opt out of their wow bonus promotion. They told me to dial 130*501*1#. I did what they instructed me to do but i am still getting sms's telling that i received a wow bonus. I do not need this **** in my phone. Even when i buy data, the network is so poor that it takes a century to open a page. I don't even know how people from the rural areas put up with your shady service. This is a useless promotion that rips people off and i am not interested in getting it in my phone. Switch me back to my usual way of buying airtime and seeing where my airtime is going. I cannot put up with this ****. I currently have 3 contacts with them and I now regret it . Jesus Christ can somebody help me int his hell hole.
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
