LH
Linda H

1 reviews | Active since Jun 2011

24 May 2016, 06:38

MTN - Worst service providers - years of bad service

<p> wrote in a complaint about 4 weeks ago and have since had no response. I took out a contract with MTN for R200 a month but I am paying R350. There are no additional charges being made by me and I do not understand why this account is R350. I have three contracts with MTN unfortunately they only end in 2017 except for one ending in December but I will NOT be renewing my contract</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply26 May 2016, 08:01
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Thank you for your time online.

Cell number: *****6603

Please note that the April and May invoices balance is R249.00. The previous months billing is higher due to Me2u transfers(airtime transfer) done form the sim card to another sim card.

Kind Regards,

Alice van der Mewe

REQ:***