1 reviews | Active since Aug 2015
MTN WORST service provider in WORLD
MTN is without doubt the worst service provider in the world. Cellphone was ****** in smash and grab in June, came home and blocked my cellphone number on 808 using my daughters phone but then, 808 was not working die to the strike....and I have been harassed by MTN since cause the ******* stole R4600 worth of airtime and as i do not have a reference number because I could not get one due to no-one attending the 808 help line, I am liable for this. My cellphone has no been blocked and am i told that I must pay the balance before it is switched on again. MTN was in breach of contract and I am moving now to another service provider and let see if they will get the R4600 from me....pathetic pathetic pathetic.....
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent to you so that we can investigate and resolve this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent to you so that we can investigate and resolve this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
