MTN WORST SERVICE PROVIDER IN SOUTH AFRICA

never in my life had i received such bad service. last night (24/10/2015)at 21:00 i had R29.00 airtime balance on my phone. then at 21:02 I received a message that I had Received free WoW R70 airtime and 20MBs data. when I checked my airtime it was now R19 meaning they had ****** R10 from my account. <br> I was frustrated so I called their 173 customer service number, the lady I spoke to said she cannot see anything, she can only see that I have R19 and free R70 WoW that expires at midnight so I could call after and hour when the system had updated. I got frustrated with this and went to bed. then this morning i called them again. the first lady i spoke to said on her system there is no record of me receiving R70 airtime and can only see the R29 and doesn't know what happened. what made me so frustrated is that their call centre agents HAVE NO RESPECT FOR CUSTOMERS AND THEY ARE ***********. I mean if they cant tell me what happened, who will?<br> to make matters worse, I called again after 5 minutes and the third lady that I spoke to \mahatsela"said the system is offline and I should call later. I am appalled at how MTN treats its customers. I want my airtime back!!!"""