MTN WORST SERVICE PROVIDER

WORST SERVICE EVER - I'VE BEEN TRYING TO CANCEL MY MTN CONTRACT FOR 2 MONTHS NOW AND NO ONE IS GETTING BACK TO ME I EVEN SENT AN EMAIL TO THEIR COMPLAINTS LINE STILL NO RESPONSE FINAL I GOT SOMEONE ON THE LINE AND THEY HAVE THE AUDACITY TO TELL ME THAT THEY WILL CHARGE ME ANOTHER MONTH SINCE IT TAKE A MONTH TO PROCESS THEIR CANCELLATION. WHO'S FAULT IS IT THAT THEY DON'T ATTEND TO THEIR EMAILS