LF
Lee-Ann Fennell

1 reviews | Active since Aug 2021

04 Apr 2024, 10:08

MTN WORST SERVICE PROVIDER

This is to show you the service you receive from MTN. Subject: Re:Contract cancelled Thank you very much for getting back to me. Please look up the below reference numbers: R-‪***‬ - contract was cancelled and cancelation fee was paid R142. 00 while the contract was up to date on 29 August 2023. R-‪***‬ - contract submitted for cancelation processed again on 30 august 2023. Feedback and cancelation process etc was submitted from a MTN store on 23 February 2023 ‪***‬ and ‪***‬

The contract went into arrears because the cancelation was never processed, you can't expect me to pay arrears for a account that is not my fault its on arrears when all on my side was done on time etc to cancel the contract.

Date: Fri, Mar 29, 2024, 10:32 To: ***, ***, ***, ***, ***, customercare <***>, *** Subject: ATT: Legal Department ATT: Lele Modise Contract cancelled

Still today 4 April 2024 no response!!!

Point blank being ignored after all reference etc from my side has been given to them.

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