CT
Claire T

1 reviews | Active since Sept 2016

14 Nov 2016, 14:37

MTN, WORST SERVICE PROVIDER!

<p>This is my second time posting about the same issue!</p> <p> </p> <p>I can not get through to Customer Care because they say my MTN number is invalid!</p> <p>what were the last recordings in 2015????</p> <p>Why is it so DIFFICULT to resolve this!!!!!!!</p> <p>I cancelled my MTN contract more than a year ago and phoned a month later to confirm it had been cancelled - the lady confirmed it!</p> <p>now a YEAR later apprently my account has been handed over! RIDICULOUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>FIX IT!</p> <p> </p> <p>You cant buy common sense. But if you could, MTN would be bankrupt as they need ALOT of it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply17 Nov 2016, 17:06
Official

Good Day ,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Legal department for assistance.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards,
Itumeleng
REQ:***

Best regards,

CT
Claire T's update22 Nov 2016, 10:15
Reviewer Update

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