MTN Worst Service Provider

Mtn MTN WORST SERVICE PROVIDER

On 13 June 2024 still have the same problem with MTN, at first they can't recall the call recordings, on the 31st of May, i have been informed that they will recall the call recordings, have received no feedback from the since, when you request the banking details to pay the arrears to get it settled theu respond immediately, this just shows you that they won't resolve errors on their side but will gladly take the money!!!! We are two months away from this situation being a year old and i have been struggling non end to get this resolved with them!!! Please be careful when getting contracts with MTN their service is terrible but when it comes to taking your money they are top notch!!! Please look up the below reference numbers: R-‪1-**********2‬ - contract was cancelled and cancelation fee was paid R142. 00 while the contract was up to date on 29 August 2023. R-‪1-**********6‬ - contract submitted for cancelation processed again on 30 august 2023. Feedback and cancelation process etc was submitted from a MTN store on 23 February 2023

The contract went into arrears because the cancelation was never processed, you can't expect me to pay arrears for a account that is not my fault its on arrears when all on my side was done on time etc to cancel the contract.