MTN - worst service provider

Item: MTN South Africa
Rating: 2
Author: Adele B

MTN - The worst service provider. Took out a new contract with my upgrade almost a month ago. Still I can not access or use my phone without being connected to Wi-Fi. Why do I have to beg, scream, be nice, etc for so long and still nothing is done. This is outrageous and not on. I have been with MTN since selfphones came out but I am really stating to doubt the service of MTN. !!!

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Replies (1)

MTN South Africa's replyOfficial

13 May 2015, 13:35

Hello Mane,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please try the Samsung website for assistance or take the handset to your nearest MTN shop for assistance.

We would like to assure you that we are actively working to improve our service levels.

Regards
Thabelo
REQ:***

MTN South Africa's reply13 May 2015, 13:35

Official