NC
Nicola C

1 reviews | Active since Jan 2015

14 Dec 2015, 13:55

MTN Worst Service in SA

4 weeks later and I still havent received my MTN upgrade. Everytime I phone I get another story from a different employee. I put a complaint on hello Peter and I still didnt hear a word from anyone. How difficult can it possibly be to send me a phone . I cannot wait to cancel my contract with these people it has been a nightmare from day 1

0
Replies (1)
MTN South Africa
MTN South Africa's reply19 Dec 2015, 14:00
Official
Hello MTN SHOCKER ,

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We have requested the consultant who assisted with the application to contact you.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
Ref#: ***