MTN WORST SERVICE EVER!!!!!

We have upgraded our wifi two weeks ago @ MTN Mooirivier Mall Potchefstroom.Wifi didn't want to connect. They informed us that router wont work in our region. We took the router back on their request. Cancelled the contract on their request. They told us we can work on the old router again.

Today they told us yo bring back the old router(which we paid for, so I didnt took it back). Then they will give us a new router on a month to month. We fo not want a month to month. That is way more expensive.

But two weeks later and no one at MTM cam do a simple computer transaction to cancel the contract in order for us to continue with the old router.

Two weeks without wifi. Please note MTN you will deduct this from our account. We will not pay for these 2 weeks!!!

Worst service ever. Cant understand how it is so diffucult to cancel a contract and connect our wifi!!!!!!!