LS
Leoni S

1 reviews | Active since Jan 2020

04 Jan 2020, 14:41

Mtn worst service ever

So ive been a lyal customer of MTN for years from my very first phone prepaid and then contract. Ive always been satisfied by the service recieved, hence my loyalty.

However om 30 April 2019 i renewed my contract. Combined contract. Made for met small plus 2gb data for R169 pm. Ct004 right bottom corner page 19 in yello trafer April.

Its now 9 months down the line and ive never recieved any 2gb data per month. Ive went in store, they logged a call for me nothing. Ive logged vervious complain calls.... No joy. Ive logged a complaint on twitter....nothing. Ive madr so many calls later being revered to land line numbers (not free numbers of shared calls) no one at MTN this big company can assist me

In 9 months time no one coild fix my contract. They happily take my money every month via debt order.

This comes down to breaking a contract and *****. MTN this is the worst service ive ever recieved from any company. If i would have missed even one months payment, you would have been quick to stop my contract. This i will now be stopping my debt order......maybe then some one will wake up and assist me.

I will go to another provider who is actually willing to deliver a service.

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