1 reviews | Active since Nov 2016
Mtn worst service ever.
<p>My phone was ******, on the 31st of october i logged a claim with mtn and to date i have not received feedback, claim ref number ********** , there is nothing i have not done to be assisted with no luck, every store i go to all i get is no feedback , i have no phone yet i pay my account without fail, if someone can please assist me. the consulted that assisted me with the claim on the 31st said i should take another contract because theres no feedback like really ,this is not fair. someone please assist me i beg. 3weeks without a phone, the silence or treatment i get from mtn and its staff is shocking, someone please tell me whats going on please. 3weeks. </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
