1 reviews | Active since Nov 2015
MTN WORST SERVICE EVER!!!
I am dissappointed in the service that MTN Provides. The customer service is poor, its like MTN stopped next to the street and loaded a bunch of idiots and gave them a job. UNEDUCATED I tell you. <br> <br> I have so many complaints, I honestly dont know where to start.<br> <br> MTN has wrongfully billed me. (They cant even tell me what the amount was for, it has been under investigation for 5months now, with no answer - I am still waiting for MIKE at customer care to phone me back as he promised).<br> <br> I paid that account, but my line is still not switched on. When i paid at the branch i was told its going to be switched on in 2 to 24 hours and this did not happen. I phoned mtn and they told me the same thing. Still nothing. By the third day a lady at mtn raised her voice and started screaming at me like im the 1 thats to be blamed. She refused to provide the proper service as she claimed that \i only work until 5, please call again tommorow\" she said when i called at about 4:48pm. <br> <br> DO NOT SWITCH TO MTN PLEASE, THEY ARE THE WORST!!!<br> SWITCH TO CELL C OR HEITA OR SOMETHING BUT PLEASE JUST STAY AWAY FROM MTN..<br> <br> "
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we could not find an MTN account using the ID number and Cell phone number added on this post.
Please contact our Customer Care on 808 (free from an MTN line) or 083 1 808 (chargeable from a non-MTN line) to enquire.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we could not find an MTN account using the ID number and Cell phone number added on this post.
Please contact our Customer Care on 808 (free from an MTN line) or 083 1 808 (chargeable from a non-MTN line) to enquire.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
