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Carmen C

1 reviews | Active since Sept 2017

13 Aug 2018, 13:43

MTN worst service ever

I have been struggling wiht MTN for almost two months. They are unable to allocate my payments on my account and keep suspending the lines

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Replies (1)
MTN South Africa
MTN South Africa's reply13 Aug 2018, 21:56
Official

Thank you for your post.

Kindly receive our sincere apologies for the inconvenience caused.

We have engaged our banking department to allocate the missing payments urgently awaiting for feedback and we have made payments arrangements in your account to avoid suspension.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,