WC
Willie C

1 reviews | Active since Jan 2017

06 Jan 2017, 10:47

Mtn worst service ever

<p>Worst service ever! Tried blacklisting my phone since the 2nd of January 2017 and NO ONE AT the MTN CALL CENTER OR MTN STORES CAN HELP ME. </p> <p> </p> <p>My attempts to blacklist my phone and all the ref numbers to follow.</p> <p> </p> <p>2nd of Jan 1-***9 - N Sibisi</p> <p>2nd of Jan 1-***5 - M Segers</p> <p>3rd of Jan 1-***9 - L Mokebe</p> <p>4th of Jan 1-***5 - M Segers</p> <p>5th of Jan 1-***9 - A Williams</p> <p> </p> <p>Also spoke to Jeremy Pillay in Durban on the 5th and he promised me that he will sort my issue out, but again empty promises made to me, he assured me that he will refer this to his supervisor Mmqobi Mbatha and to his technician Madim Ally. </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply21 Jan 2017, 07:08
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that when checked under account status, the note displays that device had been already blacklisted with the below information. Kindly be advised that this request is complete and resolved.

ITC: ***6 for ***

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Kevin.