MTN worst network provider

Disgusted with the service of MTN. A number was given to my nephew months ago, when he woke up this morning his number stopped working. On checking his WhatsApp his profile picture and status changed on whatsapp. So we were told that he needed to have airtime on his phone to register it. We were not told that in store when we went in to get it. Why does a 15 year old need airtime when he has fibre at home? When we asked to get his number back, apparently we can’t because someone registered it already.

Oh and maybe you should get new agents as the first one put me on mute for 10 minutes and the second one Thandiswa. I work for a BPO UK call centre as a team leader so I know exactly how everything works. I will be taking this further.