MTN worst network provider

My daughter's mother (Christine Louw), sent her phone in for repairs, which took 3 months to be repaired due to a strike at the MTN service centre in Johannesburg. After her phone was repaired the phone was sent back to MTN Boardwalk Richards Bay, where the phone got ****** due to a break in at the store. Already its starting to seem like this is a company that can't be taken seriously.<br> After numerous returns to the store, the manager has given us very little information as to when the phone will be replaced etc. First I was referred by the store manager to Head Office, who then asked us to call the regional office (who we're very rude for no reason), then I spoke to the call centre, who asked me to speak to head office again. Thus its clear we've been sent on a wild goose chase because no one at MTN wants to take responsibility.<br> Is it not the responsibility of the store manager to provide us with the information we require in the first place? <br> I've also been informed of numerous cases where MTN's customer service has been absolutely terrible.<br> Personally I'm very glad I'm a Vodacom customer as I've never had this sort of problem with them.