MTN worst network EVER
<p>I bought 1gig mtn data today... and didnt even get my free 512mb ... im extremely upset...MTN SUCKS!!! Data runs up way to kwik & for R160 for a gig that last for a week (isnt that just ridiculous)... however i was still ok with that...but... now!!! I think they are the worst network out there... think its time 2 make a change... i contacted mtn and service is ridiculous...not even they could help me... i have posted a complaint on facebook and not even then did they reply to me or even comment, i have been with mtn for 9 years now, and its just really sad how this network went this bad... they dont even offer me a gesture of good will either... i hope i get a response to this, as this is the last attempt before changing my network for good...</p>
So a complete day later... and no response from MTN... WOW...
So a complete day later... and no response from MTN... WOW...
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have accessed the billing records for the mobile number 083****777 and have noted that the 7 Day 500MB MTN Night Express Promo Bundle was credited when the 1GB MTN Weekly Bundle was loaded on 2016-12-20 at 08:44:28.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have accessed the billing records for the mobile number 083****777 and have noted that the 7 Day 500MB MTN Night Express Promo Bundle was credited when the 1GB MTN Weekly Bundle was loaded on 2016-12-20 at 08:44:28.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,