MH
Mathilda H

1 reviews | Active since Dec 2012

07 Jun 2018, 11:10

MTN Worst Network

Good day We have been appointed as Executor of an estate. After numerous phone calls and being put through to different department no one is able to assist. We need to cancel the contract. This is the worst network ever, I would never get an MTN contract. *********** staff members

0
Replies (2)
MTN South Africa
MTN South Africa's reply07 Jun 2018, 11:23
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have tried to contact you no availability.

The Executor letter + ID and death certificate can be send to the legal department for assistance with the cancellation for our MTN client.

The email address that can be used is ***. or #***

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

MH
Mathilda H's update18 Jun 2018, 14:51
Reviewer Update
Immediate reply via email once complaint was logged, however I rep**** to the same mail without any response ONCE AGAIN