MTN - Worst most inept customer service agents on the planet, instore and on the phone

This company is living of what the old created, a good infrastructure. They seem to be in the process of compromising it by delivering insanely inferior quality customer service. I have been with no internet since the first January. I phoned support and they couldnt fix jack, then they said i must take my router to a store, i do that and they wont help me at clearwater mall because i didnt take the power supply, i mean come on, how do you do technical support, should i bring a ***** driver and manual for you. After taking a break from these people, i went to cresta store. I have never seen employees behave the way they do arguing about who's job it is to do, looking to find every excuse to not do any work. Their systems are junk and cannot be trusted. Steven at the cresta mtn store said my account is fine and i must call coverage, i call coverage and they said i have no data. I did explain all this and that mtn hasnt debited my account by it flew right over his brain. Thankfully the lady at coverage told him to sort that out, he took my payment confirmed by banking is verified, but I really dont think their systems are working well, those system architects should be fired, they are making such a mess. You phone one person the issue is then because i am not rica'd, you phone again, then its they need to refresh, then again its data not loaded, then again some other bs reason. I am still sitting with no internet and am regretting my decision to join this ****ty company.