1 reviews | Active since Dec 2016

19 Dec 2016, 10:28

MTN - WORST INSURANCE EVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>Hi there</p> <p> </p> <p>It took me more than 3 months for the claim for my iphone 6S to go through then another month and a half for the phone to get fixed and I still have not got my phone back???</p> <p> </p> <p>Honestly wish i could just cancel everything - HATE MTN - WORST SERVICE EVER!!!</p>

0
Replies (5)
MTN South Africa
MTN South Africa's reply19 Dec 2016, 14:33
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with the serial number of your device so that i may investigate further.

Regards,

Ishie.

's update19 Dec 2016, 14:39
Reviewer Update

********** ********** 5- Serial Number

If my phone is not back to me by the end of the week. I would like to cancel all my contracts with MTN as what is stipulated in the contract and service recieved is pathetic. I have two contracts and i pay for insurance - THIS IS BULL****.

's update10 Jan 2017, 09:43
Reviewer Update

Still no reply from MTN insurance

's update10 Jan 2017, 09:44
Reviewer Update

Phone line does not work and nobody replies to emails

's update23 Feb 2017, 17:16
Reviewer Update

STILL HAVENT GOT MY PHONE BACK