MTN - WORST EXPERIENCE I'VE HAD IN THE 50 YEARS THAT I'M ALIVE!

MTN-You sold me an upgrade on 20/12/2017; delivered the wrong equipment 05/1/2018, could not find the equipment that was returned to DSV, daily promises of returning calls.NOTHING!!! Contact MTN - in total I've spent more that 450 minutes on the phone with your retention centre.Then MTN found out the equipment got lost from DSV-MTN, then they promised to look for it (should not be my problem) then, when I called again, they decided that the solution will be to JUST CANCEL THE CONTRACT???What is wrong with you people? So,if YOU create the problem,YOU lose the equipment, YOU ***** my data and the easy way out is to just a cancel a (paid) contract and the problem will go away???? I only find out that my number has been cancelled when I phone you???This is obscene! Where is a contact number of your Directors?I'm sure they will get a FAT bonus at the end of the year,being protected by *********** people stuffing up people's accounts who have been with MTN approx 15years???This is bad,MTN is so arrogant,they will simply ignore this??