MTN - Worst experience

I am quite annoyed with the person managing your facebook request. no customer service, no ethics at all. I cannot imagine to describe how disgusted I am with MTN on the whole. I have spent the day going around MTN trying to do an upgrade on a data line. I have spoke to more than 20 different consultants and yet non could resolve my issue. I then went on the MTN South Africa facebook page and requested that someone from MTN calls me and then i get an automated message with a link, I tried accessing the link and the error was *Site is temporary unavailable* I then write back on the facebook messenger page advising of such and I get a message *we humbly apologize for the inconvenience. please use the link below* I again go online complete my details and there is another error *THERE SEEMS TO BE A TECHNICAL ERROR* sent the screen back to facebook messenger and the person sends me a message to contact the call centre only to go on voicemail that they are closed as it is after 5pm. What a waste of time and energy dealing with MTN. For sure MTN is the worst when it comes to customer service. Please you really need to invest in training skills especially consultants dealing with consumers or business. The worst experience with MTN.

Surely the links you are sending should be tested internally before you send to your customers. I am not happy at all as my day was wasted with MTN.