MTN WORST EVERYTHING.

<p>Having been advised via SMS that I was eligible for my upgrade with MTN, I went to the MTN outlet today to get my upgrade. The assistant started the procedure only for him to advise me that the application was being blocked due to a "collection error" which he advised me meant that they were waiting on an outstanding payment from me.</p> <p>My account is debited monthly with the debit order coming off at the end of each month and my last once went off with no problem.</p> <p>He then advised me that to undo the block would take 24 hours and I would have to return to the shop tomorrow.</p> <p>Which is not convenient.</p> <p>I then tried to call the call centre to enquire about this. 2 hours later and I still had no joy with any answer. Try listening to that VERY VERY VERY ANNOYING MUSIC for 2 hours!!</p> <p>Why advise me that I must visit my nearest MTN store to upgrade if NOBODY can assist me.</p> <p>I'm considering when my contract ends moving to either Cell C or Vodacom and upgrading with them.</p> <p>I am SUPER ANGRY with MTN. My star rating is a -10 for them.</p>