DJvR
Danie Janse van Rensburg

1 reviews | Active since Nov 2019

03 Jul 2020, 07:41

MTN worst ever

MTN is the worst service provider ever. Considered moving to MTN, but not anymore. Consultants hanging up no help at all for 2 days.

0
Replies (3)
MTN South Africa
MTN South Africa's reply03 Jul 2020, 08:10
Official
Good day Danie R,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you further.
 Kind regards, 

Ishie. 

Complaints Management Team. 

Best regards,

DJvR
Danie Janse van Rensburg's update03 Jul 2020, 08:14
Reviewer Update
I browsed the web for WiFi packages I'm not sure how this specific package was ordered. Being a Cell C client for 20 years I decided to keep the router, but unfortunately 10G data will not be enough after numerous calls and consultants hanging up I could not find any joy. I would like to cancel this contract with MTN. They told me that there will be a cost, but the item was only delivered yesterday.
DJvR
Danie Janse van Rensburg's update03 Jul 2020, 13:18
Reviewer Update
I don't get any feedback from anyone I will drop the device at MTN and won't pay any debit orders.

Regards