MTN worst customer service ever.

MTN has the worst customer service ever.

I have a contract past expiration that they just do not want to cancel and they turned it into a month to month charging me double the amount of the initial contract that I do not even make use of.

2 months before the contract ended I phoned asking for the contract to be canceled, then they told me I can only cancel a month before the time to put it on cancelation notice.

I then phoned a month before the contract expired and they told that the contract cancelation notice is in place and that it will be canceled come month end.

A month later only to find out the contract still haven't been canceled and double the amount being charged to my bill.

Phoned them again to ask what is going on, then the cancelation department told me that the cancelation had been canceled and they do not know why and that they would escalate the matter and get back to me witch they never did.

All of the above also on their records, so they can physically see they not keeping to their word that the contract would be canceled.

Do not take out contracts with MTN as they are unable to cancel any contracts upon cancelation time and they would charge you double.

So they *********** their clients and making extra money and you as the client can do nothing about it and just have to cough up extra money as they deem fit.

This is unfair to their clients to not honor their clients wishes and to force them to pay for a service not being used.

It's basically daylight *******.