MTN = WORST CUSTOMER SERVICE

DONT EVER BUY ANYTHING FROM MTN = WORST CUSTOMER SERVICE. After being **** to by salesperson that quoted me R500 for month to month home fibre. Long story short they billed me R850 instead of R500, they had incorrect email address & i didnt receive invoices. I tried to contact Fibre customer service for a 2 months and no answer. The only people thta answered was sales and they could assist me or pit me through to fibre. Average waiting time for fibre mtn on the phone was 15 mins before i put it down bt no one answer for 2 months my broer.

I emailed them & they didnt resolve my query until today i havent received the invoices that they were suppose to send via email. At this rate maybe i will see it 2025. Instead they told me i payed 15 % vat on R 500 fibre that why i paid R850 (dont make sense🤦🤦) & they send me the same contact number and a whatssup number for supersonic claiming that it would be mtns whatsup number that would assist me. No answer or assistance.

At this point i was fed up so email them to cancelled my fibre contract cos i cant get hold of them on thw phone. Can u believe it they cant assist me with that also I need to go into a mtn store to cancel my fibre and return the router first before they can do that. I Will never purchase anything from this overpriced *********** place called MTN again. Worst customer service ever. Be warned